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Privacy policy

HouseholdServices.us ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request plumbing services, or contact our support team.

Info

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our services.

User

1. Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you use our services.

Personal Information You Provide

  • Contact Information: Name, phone number, email address, and service address
  • Service Details: Type of plumbing issue, property details, and appointment preferences
  • Payment Information: Billing details and transaction data (processed securely, not stored)
  • Communications: Records of calls, messages, and emails with our team

Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, clicks, and interactions
  • Location Data: Approximate location based on IP address to provide local services

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and provide plumbing services
  • To communicate appointment updates and service status
  • To provide customer support
  • To personalize your experience
  • To improve our services
  • To prevent fraud and ensure safety
  • To send offers (with your consent)

3. Information Sharing & Disclosure

We do not sell your personal information.

  • Service providers to complete your requested services
  • Secure payment processors
  • Trusted partners for analytics and support
  • Legal authorities when required

4. Data Security

We use industry-standard measures to protect your data.

  • SSL encryption
  • Secure payment processing
  • Regular security checks
  • Restricted access controls
  • Secure communication channels

5. Cookies & Tracking

We use cookies to improve your browsing experience and analyze website traffic.


6. Your Rights

You have rights regarding your personal data.

  • Access your data
  • Correct your data
  • Delete your data
  • Opt out of marketing
  • We do not sell your data

Contact us at support@householdservices.us


7. Third-Party Links

We are not responsible for external websites.


8. Children's Privacy

We do not knowingly collect data from children under 18.


9. Changes to This Policy

We may update this policy periodically.